Venue Representitives and Venue Managers On Duty - Why it's important your venue has one! And what is extra special about your Shiraz Managers
Venue Coordinator / Venue Manager Vs. Wedding Planner:
Many couples initially think a “venue manager” and a wedding planner are the same. They are not, but having both makes a wedding day as smooth as possible! A wedding planner or coordinator executes the bride’s design, timeline, and vendor communication. At the most basic level, a venue manager ensures the lights are on and stay on. But, at Shiraz Garden, we do so much more to give our couples a 5-star experience.
Shiraz Garden goes above and beyond regarding day-of “assistance” and guest experience. Our talented staff of “Venue Managers” or “Venue Hostesess” (and all the other common names for this position)stand out from the rest. We strive to give every guest a welcome smile as we ride up to their car in the golf cart, ask if they’d like a ride, or point them in the right direction to “follow the string lights.”
Guests and couples alike rave about our Shiraz Garden Veneu Mangers and what an impact it had on their day.
“The Shiraz staff that helped me on my wedding day were amazing! Emma and Kayla. Those two were above and beyond, for sure. They were so knowledgeable and helpful. One of them was even entertaining my kiddo during the first look. Somehow they (Emma especially, I think) also kept track of my son’s switch that he left in the golf cart and my clutch. They also were good liaisons between Brittani (In-House Coordinator) and me while she was in and out of the bridal cottage. And Brittani, she is fabulous. So chill and easy to work with. She directed the setting up of the decor seamlessly and didn’t have a lot of time to get it done. She headed up issues before they came up and totally took the stress off of me (which isn’t easy, lol). I loved working with the whole team, including you!
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COUPLES RIEVEWS — DAY-OF VENUE MANGERS
“Day of wedding, all venue staff gave us their undivided attention & all our vendors/guests feel taken care of. Forever thankful & blessed to have had Shiraz Garden be a part of creating & honoring our new traditions for a perfect Indian-American wedding!
I do want to add that this venue made adjustments to be accessible for all folks (offering day-of transportation around venue sites) & made sure guests are safe & taken care of!”
“ Not only is the venue stunning, the staff is even more amazing. Everyone went above and beyond for us and I seriously means this. I could list all of the amazing things they did for us but we would be here all day.”
“ On the day of, Kailey not only was an amazing teammate, but helped us with nerves, parking, and anything I could have needed. ”
“On the wedding day, our Venue Manger was so kind and always checked up on me, but I never felt like she was overstepping. She just really cared! I knew I didn’t have to worry about anything venue-related with her around.”
Shiraz - Team Leader
To start, each bride has a dedicated “Team Leader,” who will be with them from the venue open time until the couple starts enjoying their reception. While the Team Leader has 100 behind-the-scenes tasks during the wedding day, our couples will enjoy these dedicates services they “see” during the day:
welcoming wedding party at the gate and directing them to cottages to avoid any delays
assistance with moving luggage or dropping off decor for ceremony or reception
guidance on best practices for unloading decor and assisting where possible
ensuring all vendors are greeted and directed to avoid delays
assisting all wedding party and couples movement around the property for pre-ceremony photos at the river, staircase, and beyond
taking progress photos for the bride to see as she gets ready and before coordinator/planner has arrived
SHIRAZ - MOD during RECEPTION
Your second Shiraz Venue Manger likewise has a large list of tasks to ensure the venue looks its best, but your guests will immediately be delighted when they are greeted and offered a ride.
Thirty minutes before guests arrive, your second Shiraz Venue Manger will start shuttling guests from the parking lot to the welcome area.
Guests are going to have seen Shiraz Garden’s website (everyone gets curious when invites are received) and ask to see the Staircase! Our staff happily shows guests the view from Mohana Outlook and, during cocktail hour, often shuttle small groups over for selfies and to take in the sunset.
Your Venue Manger will take you and your photographer/video teams anywhere on-site you’d like for Sunset Golden Hour photos or a private moment. We are here to help.
Your Venue Manger will ensure all vendors are meeting expectations, help security, and coordinator to handle any issues or violations to prevent fines (we are on your team always), and will happily assist vendors (not interfering with our own responsibilities) with setup or teardown.
“I enjoyed working at your beautiful venue and with your amazing team as well - Lindsay, in particular, was incredible - she was always on top of it, supportive of whatever was needed, and took initiative. With Maxwell + Gray, we try to be the hardest workers in the room and she gave me a run for my money! :) And she was so kind!
We also just wanted to say “THANK YOU” for this past Saturday. We work with a lot of vendors and venues and it’s rare that we have an over-the-top experience from beginning to end but working with you was just that and more for L&E’s wedding. You were so communicative and professional - your systems work and made for a super smooth planning process as well as a day that allowed us to have everything set in place so we could truly adapt in the moment to what our couple needed. I don’t know if Lindsay, Alexis, or Valerie mentioned but the bride ended up washing off her makeup and redoing it herself, and that could have resulted in a big delay but we had such a communicative team that we were able to give her all the time she needed while still starting the ceremony on time! Everyone was so professional and worked for the good of the team/wedding day/couple - it was so fun!
If you ever have clients looking for a planner, we would, of course, be honored to do more events with you. With that, we’ll absolutely be recommending Shiraz to future clients - it really has it all and is a true gem.
Y’all were awesome and we cannot speak more highly of you. We hope you have a great rest of your week!”
“Kalli! I wanted to send a BIG THANK YOU email to you and your team for everything this past weekend!!! Lindsay and Ilene were so sweet and greeted me upon arrival. They were so ON TOP OF IT that, honestly, I didn’t even need to ask; they were on it already! They knew the timeline, the floor plan, and everything - I was so impressed & I hope to have this team for every wedding I have at Shiraz!
They were such lovely teammates, I told them I wished they could have stayed the entire time! Lindsay, Ilene, and Gabe all made the Wedding Party, Couple, and even the Vendors feel so welcomed and special! I know you told me that’s part of the Shiraz Magic, but seriously, I am so incredibly impressed and I wish every venue could do this!
Overall, I cannot tell you enough how amazing and wonderful your team was and how fun it was to work with them!! And THANK YOU for all YOUR hard work and answering all my questions!! You are so on top of it and train your team so well!!! My experience with you all was FANTASTIC and I can honestly say, one of the best venue experiences I’ve ever had in all my 8 years in this industry!! So a big thank you to you, the ladies and Gabe - Saturday was perfect and you/they were all a big part of it!! CHEERS to more events together in the future!”
“The Shiraz staff was also excellent. From the start of the day to the end of the night, the staff was kind, and fun and made sure that we had the best day. If you’re looking for a venue that offers incredible views...AND has a staff that is attentive and kind; you can’t beat Shiraz Garden.”
“The super helpful staff at Shiraz helps shuttle the couple and photographer for photos around the venue, very accommodating and lovely venue perk!! ”
“Shiraz’s whole staff was so professional and kind; our weekend went so smoothly because of them and their collaboration with our coordinator.”
“The weather did not cooperate that day, but the team at Shiraz was excellent in getting everything set up. All of the Venue Managers we worked with were friendly and helpful. We could not have asked for a better venue! Shiraz Garden has provided us with the backdrop of wonderful lifetime family memories!”
“Incredibly unique and beautiful venue that is extremely well run. Shiraz Garden is a true hidden gem that should be at the top of all couple’s lists. If you and your guests want to feel welcome and relaxed while being surrounded by beauty then look no further. Shiraz’s amazing team will take excellent care of you and your guests.
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“Shiraz Garden is by far one of the most beautiful and well organized venues I have ever had the pleasure of working with. As a wedding planner, it’s important to have relationships with vendors that make your job enjoyable and easy.
Shiraz Garden’s staff are incredibly prepared, organized, kind, and helpful.
They have truly thought of everything to ensure each event is seamless and beautiful.
The space is breath-taking and makes for the most gorgeous photos. I honestly can not recommend this place enough.”
